Reporting Problems with License Installation
If you have difficulties installing your license keys, please send email to
techsupport@roguewave.com and include the following:
Your
license.dat file.
Your
license.src file (if applicable).
The license delivery email.
The
license.log file created when you attempted to start the license manager and TotalView.
The text displayed in your window when you tried to start the license manager.
The text displayed in your window when you tried to start TotalView.