TotalView : TotalView Installation Guide : Installing FlexNet Publisher License Keys : Reporting Problems with License Installation
Reporting Problems with License Installation
If you have difficulties installing your license keys, please send email to techsupport@roguewave.com and include the following:
*Your license.dat file.
*Your license.src file (if applicable).
*The license delivery email.
*The license.log file created when you attempted to start the license manager and TotalView.
*The text displayed in your window when you tried to start the license manager.
*The text displayed in your window when you tried to start TotalView.